"Citizens in Support of the Sea Services"

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Vice Adm. Henry C. Giffin III assumed command of the U.S. Atlantic Fleet's Naval Surface Force (SURFLANT) in July 1997. SURFLANT, one of the Navy's six naval type commands, is composed of 50,000 personnel, 117 ships, and special-mission and fleet-support units stationed in the United States and overseas. Giffin is responsible for providing the Atlantic fleet with combat-ready surface-combatant warships, combat logistics force ships, mine- countermeasures ships, and selected shore stations. His numerous sea tours include command of the USS Dominant, the USS Briscoe, and the USS Thomas S. Gates. While serving as the commander of Cruiser Destroyer Group Two in March 1995, he deployed to the Mediterranean Sea and Arabian Gulf as commander of the USS George Washington carrier battle group. Giffin was graduated from the U.S. Naval Academy in 1967. He earned a Master of Science degree in industrial-personnel management from George Washington University and was graduated with highest distinction from the National War College.
 

 
Senior Editor Gordon Peterson interviewed Vice Adm. Henry C. Giffin III, commander, Naval Surface Force, U.S. Atlantic Fleet, for this issue of Sea Power.

Sea Power: Admiral, you have been a surface warfare officer [SWO] for more than 30 years; from this perspective, what stands out in your mind as the most significant differences between today's surface Navy and that of a generation or two ago?

GIFFIN: The issues that we're facing now are very similar to the issues we faced 30 years ago, but the big differences clearly are in the capabilities of our ships, officers, and Sailors. They are motivated, and it is a very bright generation. Our commanding officers are very impressive. I never cease to be amazed by the wonderful things that they are doing out there in a constrained environment.

Some things never change--the challenge to keep good people. We say all the time that our Sailors are brighter, more educated, and more dedicated--and they are! I don't take anything away from the generation that won the Second World War, but when you look at what we ask of a Sailor today compared to the technology on our ships years ago it is striking. I would say that perhaps five percent of the crew on a 1960s FRAM [fleet refit and modernization program] destroyer was in a technical rating [occupational specialty]. Now, with the DDG [guided-missile destroyer], it is 75 to 80 percent. With the DD 21 [land-attack destroyer] it will be 95 percent. The Navy is the most technologically oriented of the services as far as our people go, so that is a very significant change.

What are your top goals in fulfilling your mission of providing combat-ready ships and shore stations to the U.S. Atlantic Fleet and seeing to their leadership, manning, equipping, maintenance, and training?

GIFFIN: It's really two-pronged--people and material. On the people side we are focusing both on retention and lowering attrition. We still lose about one third of the young Sailors who walk up the brows of our ships before the end of their enlistments. This is not a drastic or major increase from traditional levels, but it is still a tremendous waste of assets. Some might say--incorrectly, I would add--that this is the cost of doing business, but on some ships and in some commands we seem to be doing so much better than others. It's a function of command climate; it's leadership.

We're addressing this with a number of different initiatives. One is to give command back to the commanding officers--to allow them to be able to command and feel the responsibility and joys of command, but not to feel hindered by bureaucratic rules. We have done many things with the Interdeployment Training Cycle [IDTC]--reducing redundant inspections so that COs [commanding officers] can build their own schedules as they start the cycle to get ready for deployment again. They know what their ship needs. I expect them to sit down with their ship's leadership and map out a schedule that focuses on the things that they think are important.

There are enough checks and balances along the way that will verify that we are meeting standards, but we don't need an "inspections are us" mentality to check that COs are doing their jobs in the surface Navy--what I call "checklist leadership."

This is new ground for some of the COs. They're excited, they're having fun, and it's great to watch them. All we ask is that they make their ships better--improve retention, reduce attrition, and improve Sailors' advancement. This will keep people in the Navy: if they feel challenged, if they feel we care about them, and if they're successful.

The second focus is on the material side of getting sufficient resources to maintain the ships at the proper level without taking it out on the backs of the Sailors. That is a conscription mentality--you can't throw Sailors at the problem. You can't do 80 percent of an overhaul and the maintenance that needs to be done on the ship and then say, "Okay, Sailors, you do the rest during the Interdeployment Training Cycle." They have other things to do--training and mentoring.

On the Smart Ship [the guided-missile cruiser USS Yorktown], for instance, 16 Sailors in the MP [main propulsion] division took the advancement exam, and 12 were advanced--a phenomenal record. Then I went through the ship and looked at the engineering plant, and it was beautiful--absolutely well-maintained. I asked the chief, "How did you do this; it's just wonderful. What's the magic formula?" He said, "Admiral, this is Smart Ship. It gives me the time." Time is what it's all about--time to take care of my people, time to maintain my ship, time to let my people go home and feel good about the Navy. That is a great example of what technology--reasonably low-priced--can let you do. We need to wake up and say, "This is what we can do. This is the future of the Navy. This is how we are going to attract and keep the quality people."

Last year, the USS Ticonderoga [guided-missile cruiser] began the process of being outfitted with new computers and COTS [commercial-off-the-shelf] technology; how is this Smart-Ship upgrade progressing?

GIFFIN: Ticonderoga is still finishing her upgrades. It is a unique way of doing an upgrade on a ship. We gave a ship to the contractor and said, "We will develop the Smart Ship program as we put it on the ship. We will install and also test its development." That probably saved three or four years of development work from the normal acquisition system's checks and balances. It has taken longer than advertised, however, and that has been a disappointment.

For various reasons the contractor was developing and testing the software at the same time as it was installing the hardware--both at the land-based test site in Philadelphia as well as on the ship. The speed of the installation is disappointing. We have had to stretch out the CG/DD Smart Ship install schedule to roughly five years. Some of the delay is a function of resources, but we can't just throw money at the problem. It does take time, and we need to do it right.

As far as manpower goes, because of the shortfall that we have had in manpower on Navy ships--a shortfall of approximately 18,000 a year and a half ago, and now about 10,600--the manning on the "nonsmart" cruisers is now very close to the manning on the "smart" cruisers by virtue of the fact that we're short of Sailors. On paper we will "save" Sailors with Smart Ship, but in fact the manning of the Thomas S. Gates [guided-missile cruiser] or the "unsmart" Ticonderoga is only three or five Sailors different from the number of Sailors on the Yorktown.

What this will do is to drive the personnel system into doing business a different way. When you take Sailors off the Smart Ship, as we have on Yorktown, you don't have the redundancy or depth of knowledge that you would normally have. Therefore, we have to fill the ship with 100 percent of the Sailors that we need. We have a requirement; we need to fill it! We can cover a small number of ships, but if we have half the surface Navy requiring 100 percent manning all the time--no gapped billets--that will force the manpower system to allocate people in a different way. I think that's what we should do. If we gap leadership billets at the same time that we are asking them to do the mentoring, training, and all the other things we ask them to do, the system will fail.

I am happy we are doing this, because the manpower system does need reform. Naval leadership understands that. The manpower-distribution system is going to change; we have been doing a lot of work to change it. It will be more responsive down the road--more like the officer system--and we won't have as many gapped billets.

Regarding material and resources, there were budget increase this year for Navy readiness accounts, but are you seeing them at SURFLANT?

GIFFIN: We really have not seen them on the maintenance side--surface ships get the last piece of pie after submarines and aircraft carriers. That hurts a bit. This year has been one of our worst years meeting requirements as a percentage of the requirement that is funded. We have had to stretch--we call it "descoping"--overhauls to get them down to what we can safely accept. What does that mean? It means that if we delay overhauling a fire pump or a main-feed pump and it breaks, a Sailor must do the repair. This is not what we want to do. It is going in the wrong direction as far as taking care of Sailors and improving the Interdeployment Training Cycle. That is a frustration.

We have had to cancel and defer some overhauls because of this shortfall of money. We are looking for some help this year, whether from inside the Navy or in the form of a supplemental [congressional appropriation]. Then we need to fix the system--the requirements process--so that we don't have to do this every year. It's not that much money in the big picture of things in the Navy budget, but it certainly has a big impact on the waterfront. Sailors get frustrated when they know that something that should have been fixed in overhaul was not and, if it breaks, they spend the Fourth of July weekend before the ship is due to get underway to get it fixed. That's pretty frustrating. We don't need to do that to ourselves. We need to treat Sailors better than that.

How did last year's high-tempo operations affect your people and ships?

GIFFIN: Although the operational tempo was very high, the time between deployments--the turnaround ratio--has stabilized, and it is as good now as it has been in the last five years. We have done some organizational things to allow that to happen. We have six battle groups in the Atlantic Fleet, and each has a six-ship destroyer squadron assigned. They work up and deploy as a team, so they basically are in a one-in-six rotation. What that gives us is about a two-year interdeployment time and six-month deployment. Some of our amphibs [amphibious-force ships], Western Hemisphere Group ships, and logistic ships are at a one-in-five rotation--about a 19-month interdeployment time.

The good news is that we are in a relatively stable rotation. The Navy and the nation's leadership have allowed us to maintain that rotation despite the number of crises of recent years--they never stop! The operational tempo is high when the ships deploy to the northern Arabian Gulf--some stay underway for 84 of 90 days. That's also a concern, because Sailors join the Navy for education and to see the world, and port visits are important to our people. When the pace of operations is reasonable, we need to strike the right balance.

Fleet commanders tell me that they "love the product" that we are sending them when our surface ships arrive--the quality of training, the level of preparation, and the material condition of our ships are all high. They enter the Mediterranean, and the next day they go to the Adriatic and are shooting missiles that are on target.

Our overall material condition in terms of CASREPS [casualty reports] is improving--they're going down; it's a positive trend. It is credited to a number of things. For the most part we have newer ships--our cruiser-destroyer force is probably the most modern and best caliber that we have had in my lifetime. For our amphibs, we have some new and some that are older. But some of those older amphibs are our best in terms of retention, attrition, and crew morale--I love to be on them. Age is not always the big determinant in performance.

What aspect of SURFLANT's performance is your greatest source of pride?

GIFFIN: We have been at the forefront of changing the culture of the surface Navy--in the way we lead, the way we treat our people, and the way we develop them. We have an aggressive and wonderful staff here who led the implementation of modern technology on the waterfront. The younger generation likes that--they want to be part of a modern Navy.

We focused on that attitude and culture change, because that is where I think the largest return on our investments will be--keeping motivated folks in the Navy. We can have the greatest weapons systems in the world, but if we don't have the young Sailors who want to maintain them and who enjoy being in the outfit, we're not going to have combat readiness. You can't sustain combat readiness without taking care of your people.

Speaking of people, last summer the surface-warfare community's top leadership surveyed its junior officers to learn why so many were leaving the service. Would you briefly summarize the reason for the survey and its results?

GIFFIN: You never do a survey unless you are willing to accept the results and do something about them. For those of us who spend a lot of time talking to junior officers, there weren't too many surprises. The survey reinforced what I had been hearing and what Ed Moore [Vice Adm. Edward Moore Jr., commander, Naval Surface Force, U.S. Pacific Fleet] and Mike Mullen [Rear Adm. Michael G. Mullen, director of the Surface Warfare Division on the Navy staff], and the waterfront leadership of the surface Navy had been hearing.

It gave us a tool that our leadership can use on the deckplates to sit down with junior officers and say, "What do you mean by zero defects? What do you mean by micromanagement? Give me some examples on the ship." Going back to what I said before, we have grown an entire generation of leaders in a different environment. Our current COs were XOs in a downsizing Navy--a Navy that said, "If you don't like it, there's the door."

We can't do that anymore! We need to develop tools to enable our leadership to work in our new and different environment, and this survey allows them to open the door to expand their awareness of what they can do. Despite everything you hear and read, it is basically my commanding officer, my ship, and my experience that determines whether I am going to stay in or get out of the Navy. There is no more important person in this equation than your immediate superior--the CO in most cases.

That is the number one thing that the survey shows. The survey also revealed some improvements compared to the results of another survey done by Admiral Jack Natter [retired Rear Adm. John T. Natter, USNR] approximately 18 months ago. We are doing better. Surface warfare junior officers are now filling all of the seats [course openings] at department head school. A year and a half ago when I was up there [in Newport, R.I.], the seats were half empty--this meant that our department heads on the waterfront were being extended in their tours. We are at the point where we have had virtually a year's worth of full classes.

That turnaround is a major success story--that is the future; that is the seed corn for the surface Navy. We made technological and curriculum improvements at the school as well. We will have officers coming out of department head school very close to being totally trained in their jobs, and that will take a burden off the ship as well. It breeds a really good environment--it is heartwarming to be at the school and see the students' excitement. In pure numbers, the retention of junior officers also has improved--it is up three or four percent.

And retention for your first-term and career Sailors?

GIFFIN: We have been focusing on this, and we have made some improvements. The trend is positive. At SURFLANT we have increased first-term retention by nearly four percent--32 percent retention versus 28.2 percent Navy-wide. We are nearly 20 percent higher than the Navy second-term retention [63.2 percent versus 43.8 percent Navy-wide]. For third-term personnel, our retention is 14.5 percent above the Navy's rate of 51.7 percent. We also have reduced attrition of our first-term personnel by four percent and are below the Navy-wide average here as well.

The key is keeping the right people. In some of our technical ratings the third-term retention is lower than the second-term and, in some cases, the first-term retention. That is very unusual, but there is a high demand for individuals in these technical ratings in the civilian economy. We must offer more money--better bonuses--all the way up to third-term reenlistments in our technical ratings to keep them in the Navy.

The SRB [selective reenlistment bonus] generally works, and there are a host of other things that have happened. The senior leadership in the Navy, the Defense Department, and Congress has been very responsive to our needs on the waterfront. Two years ago we said, "Fix retirement. Give us some bonus money. Give us a significant pay raise." And they have done it. I tell Sailors that our corporate leadership has done its job--they have listened to you. Now, there is more that can be done. As the secretary [Secretary of the Navy Richard Danzig] says, you can never pay Sailors enough to do what they do, but you clearly can pay them too little.

The next challenge is sea pay. There is a need for reform. Sea pay has not changed since 1987. We need to reward our people with significant compensation for doing the really hard and challenging job of going to sea. I would like to see sea pay provided earlier--not at the three-year point when officers are facing a retention decision.

Sea duty involves hard work, but SURFLANT and SURFPAC [Naval Surface Force, U.S. Pacific Fleet] have partnered with NAVSEA [Naval Sea Systems Command] and private industry in a Capital Investment for Labor Initiative [CILI] to apply new technologies to reduce the time that Sailors must spend on routine maintenance and upkeep. How is that effort progressing?

GIFFIN: It is a wonderful initiative. The commercial paint teams have received the most attention. Last year, we had a shortfall of about 10 percent in our enlisted manning--gapped billets--on our ships compared to manning three to four years ago. That shortfall has been reduced by two to three percent today, but we are still short of general-detail Sailors--seamen, firemen, and airmen.

We need to do something to cover that shortfall--the work doesn't go away. It just means that the Sailors who are on board work all that much harder. The CILI addresses that concern.

It also provides long-term benefits. Ships do not have to rust if prepared and painted properly. The paint teams use advanced techniques, equipment, and paint that will last much longer, so we do not have to have Sailors paint the ship repeatedly down the road. We are looking to have a paint team on every ship within the next three years. Then we will be in steady state and can reduce their numbers.

Sailors will never not have to paint--there will always be a Sailor with a paint brush--but not in the numbers that we have now. We are advancing more technologically in the Navy, and it does not make sense to send Sailors to expensive technical schools, tell them to maintain technically demanding equipment on their ships, and then have them stand on deck with a paint brush.

There are many other things we can do. A "smart head" [compartment containing toilet facilities], for example, can be made of stainless steel and built so that a Sailor can clean and maintain it in one-third to one-fourth of the time it takes now. There are smarter ways to prepare food in more efficient galleys. We need to stop building ships with a galley that looks like the one I had on my DD [destroyer] 30 years ago! There are many experiments underway on the waterfront now. We are learning from the private sector and the cruise-ship industry. NAVSEA and NAVSUP [Naval Supply Systems Command] are in our corner and doing all they can to help us.

Are you excited by today's surface Navy's evolutionary and revolutionary developments?

GIFFIN: I am prejudiced sitting here, but I don't think there has ever been a better time to be a surface warfare officer. As Admiral Mullen says, "There's no business like SWO business!" We really do feel this--not just in terms of what we contributed to the nation in the last few years in trouble spots around the world or through our stabilizing presence. We also look to the future with the DD 21 [land-attack destroyer] program--if you talk to our young lieutenants who will be that ship's commanding officers, they are really excited. It doesn't get any better, and that positive feeling is spreading. There are many challenges to go, but it's a good time to be a SWO!

Is there anything else you would like to say to the readers of Sea Power and the Navy League?

GIFFIN: The Navy League is wonderful. I have been all around the world, and everywhere we go we receive great support from the Navy League. That support really helps us and helps our Sailors, and we appreciate it very much. I would tell Navy League members who have not been on a ship or talked to a Sailor recently to go down to one of our ships in port and do so--they will be impressed. It will recharge their batteries for believing that what the Navy League is doing is right. Talk to these young American patriots who are serving their country--go visit a Sailor and feel good about it! 

 

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